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Click a Request Date link in the Benefit Request History grid that corresponds to a Benefit Request to view that request's details along with the approval chain information.
You can cancel the request if the status of the request is Pending.
The Approval Process grid displays at the bottom of the page. This grid lists each step of the approval process, its status, and comments. Use this grid to track the progress of your request.
The approvers are sequenced from highest level to lowest level, with the final approver at the top of the grid.
Column Heading |
Description |
Date |
This column lists the date the request was approved or denied. This column is blank if the request has not been processed. |
Approver |
This column lists the names of the approvers at this level. |
Status |
This column lists the current approval status of the request: Pending, Approved, Rejected, Cancelled, and Final Approved. |
Comments |
This column lists any comments to the employee that were entered by the approver. |
Follow these steps to cancel a pending Benefit Request.
Click the Benefits & Deductions link to display the Active Deductions grid.
Click the Request Benefit Changes link. The Benefit Requests page displays.
In the Benefit Request History grid, click the Request Date link that corresponds to the request to be cancelled. The request must have a pending status. The Benefit Request Details page displays.
Review the details to make sure you selected the correct request.
Click the
button to cancel the request. A message displays: "Click OK to
cancel this request. This cannot be undone."
Click the
button to confirm the cancel operation. An e-mail message is
sent to the applicable approvers to notify them that the user canceled
the benefit request.