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Submitting Benefit Requests

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Follow these steps to submit a benefit request.

  1. Click the Benefits & Deductions link to display the Active Deductions grid.

  2. Click the Request Benefit Changes link. The Benefit Requests page displays.

  3. Click the New Request link. The Benefit Requests page appears.

The message displayed in the General Information area  is entered by the LINQ EP administrator. This message may change so it is important to read the message each time you make a request.

  1. Click Benefit Group Drop Down List button to select the benefit group to submit a request for a plan in that group.

The Benefit Group field lists all active benefit groups set up for your employment status (e.g., full-time, part-time, etc.) plus those groups that are not limited to an employment status. This list is also filtered by open enrollment date; if the current date falls outside of the benefit enrollment period, those benefits appear in the list only when the your employer allows you to submit changes to a benefit plan outside of the enrollment period.

The Current Plans section lists the benefits currently on file in your electronic personnel record, if applicable.

  1. The Current Dependents panel displays at the top of the page if the employee is required to have a dependent on file prior to submitting a change request for a benefit that belongs to this group.

Click the Expand button to display the Current Dependent grid.

If necessary, click the button to submit a dependent request for approval prior to submitting the benefit request.

  1. In the Benefit Group Information area, read the General Instructions. This area may display the following items:

  1. If applicable to this benefit plan, the Tax Preference field is displayed. Click the Drop Down List button to select the appropriate tax preference option:

  1. The Benefit Selection grid lists the plans within the benefit group that meet the request criteria with the current benefit plans selected. To change the plan selection, click to select the check box that corresponds to the benefit plan of your choice.

Refer to the Benefit Selection field to determine how many benefit plans you can select. If the Benefit Selection field is set to Employee must select only 1 or Employee can select only 1, the check boxes are mutually exclusive; you can select only one.

  1. If applicable for the benefit plan, enter a value is one of these fields:

These fields are disabled (grayed out) if the premium for the benefit plan is set by your organization.

  1. The Start Date is the date you want to activate the requested change in the benefit plan.

If the Effective Date is today's date or later than today's date (a future date), the Start Date field defaults to today’s date or the effective date, whichever is greater.

Optionally, to change the Start Date, click the Show Calendar button to select the date this benefit will go into effect; or type the date in MMDDYYYY format. You can select a Start Date that is equal to or greater than today's date; however, you cannot enter a request with a Start Date prior to today's date.

If the Benefit Selection field is set to Employee must select only 1 or Employee can select only 1, the End Date for the current benefit plan is automatically updated with the Start Date entered for the selected benefit plan.

  1. Optionally, in the End Date field, click the Show Calendar button to select the date this benefit will end; or type the date in MMDDYYYY format. Leave the End Date blank to keep the selected plan active until further notice.

The End Date field is disabled (grayed out) if the Benefit Selection field is set to Employee must select only 1.

  1. In the Comments area, type comments to the approver about this request. You can enter a maximum of 1,995 alphanumeric characters.

  2. Click to select one of the following options:

  1. Click the button to submit your request. If the E-mail me each step of the approval process radio button is selected, you will receive an automated e-mail that contains the request details and its current status (pending).

The request is automatically routed to the first approver in the approval chain.

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